Welcome to ACUSTICO Greece. These Terms and Conditions govern access to and use of our website, including its content, product information, downloadable materials, and communication services.
By accessing or using this website, you agree to comply with these Terms and Conditions. If you do not agree, please discontinue use of the website.
1. Website Operator
ACUSTICO Greece is operated and managed by NIKOLAOS NIKOU AND SIA E.E. (NNGROUP), acting as the exclusive distributor of ACUSTICO® products in Greece.
2. Purpose of the Website
The website provides information about acoustic products, sound-absorbing panels, architectural acoustic solutions, applications, and related services.
Its purpose is to help visitors discover products, review technical information, explore potential solutions, and contact our team for further assistance or quotations.
Unless expressly stated otherwise, the information presented on this website does not constitute a binding commercial offer.
3. Product Information and Availability
We make reasonable efforts to ensure that product descriptions, images, dimensions, materials, finishes, and technical specifications are accurate and up to date.
However, specifications, product ranges, colors, and availability may change without prior notice.
Product photographs and digital representations are provided for illustrative purposes. Actual colors, textures, and finishes may vary depending on manufacturing processes, display settings, and lighting conditions.
Visitors should confirm the relevant product specifications and availability before making purchasing or project decisions.
4. Acoustic Performance and Technical Information
Acoustic performance depends on several factors, including room dimensions, surface materials, installation methods, product selection, and environmental conditions.
Information about acoustic absorption, reverberation, sound insulation, and other technical characteristics is provided for general informational purposes unless specifically supported by official technical documentation.
Product certifications, test reports, and performance values apply only to the relevant products and configurations described in the corresponding documentation.
Website content is not a substitute for project-specific acoustic engineering, architectural assessment, or compliance verification.
5. Quotation Requests and Commercial Enquiries
Visitors may request quotations, product information, technical documentation, or assistance through the available communication channels.
Submitting an enquiry does not create a purchase agreement or commercial obligation for either party.
Any quotation provided by NNGROUP may be subject to conditions concerning pricing, taxes, delivery, installation, product availability, customization, and validity periods.
A commercial agreement becomes binding only when the relevant terms are expressly accepted by the parties in accordance with applicable law.
6. Prices, Orders, and Delivery
Where prices are displayed, their applicability, currency, VAT treatment, and any additional charges will be specified in the relevant offer or commercial documentation.
Orders, payment conditions, delivery arrangements, installation responsibilities, and any applicable return or cancellation rights are governed by the terms supplied before the conclusion of the relevant transaction, together with mandatory consumer or commercial law.
Nothing in these Terms limits statutory rights that cannot legally be excluded.
7. Custom-Made and Project-Specific Products
Certain acoustic products may be manufactured or configured according to specific dimensions, colors, finishes, graphics, or architectural requirements.
Customers are responsible for checking and approving the relevant specifications before confirming a customized order.
Any applicable production, modification, cancellation, or return conditions must be communicated as part of the relevant quotation or transaction terms and remain subject to applicable law.
8. Intellectual Property
Unless otherwise stated, website content, including text, photographs, graphics, product presentations, documents, design elements, logos, and trademarks, is owned by or licensed to its respective rights holders.
The ACUSTICO® name and related trademarks belong to their lawful owner.
Visitors may view website content for personal or internal informational purposes. Reproduction, redistribution, modification, or commercial exploitation requires appropriate authorization, unless otherwise permitted by law.
9. Acceptable Website Use
Visitors agree to use the website lawfully and responsibly.
Activities that compromise website security, interfere with normal operation, attempt unauthorized access, introduce harmful software, or infringe the rights of others are prohibited.
We reserve the right to take proportionate measures to protect the website and its users from misuse.
10. Third-Party Websites and External Links
Our website may contain links to external websites, including manufacturers, technical resources, and other third-party services.
External websites operate independently and may have different terms, privacy policies, and security practices.
We are not responsible for their content or operation except where responsibility arises under applicable law.
11. Website Availability
We aim to maintain reliable access to our website, but uninterrupted availability cannot be guaranteed.
The website may be temporarily unavailable due to maintenance, technical issues, security updates, or events beyond our reasonable control.
We may update, modify, or discontinue website features where appropriate.
12. Limitation of Liability
We take reasonable care when preparing and maintaining website content.
To the extent permitted by applicable law, we are not responsible for losses arising solely from reliance on general website information without appropriate verification of relevant technical or commercial requirements.
Nothing in these Terms excludes liability that cannot lawfully be excluded, including mandatory consumer protections.
13. Privacy and Personal Data
The processing of personal data collected through the website is described in our Privacy Policy.
Where cookies or similar technologies are used, additional information is provided through our cookie information and preference controls.
14. Amendments to These Terms
We may revise these Terms and Conditions to reflect changes in website functionality, business practices, or applicable legal requirements.
The updated version will be published on this page with its revision date.
Changes will not retroactively override existing contractual rights or obligations where doing so would be unlawful.
15. Applicable Law and Dispute Resolution
These Terms are governed by the laws of Greece, subject to mandatory provisions of European Union law and any applicable protections afforded to consumers.
Disputes should initially be addressed through direct communication with NNGROUP.
Where a dispute cannot be resolved amicably, the competent courts will be determined according to applicable jurisdiction rules.
Nothing in these Terms deprives consumers of mandatory rights or legal remedies.
